Delivery Specialist
About The Position
The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. Specialists use handheld fleet-management devices to process deliveries, capture signatures, update mileage, and complete daily vehicle inspections. They maintain and secure delivery vehicles and related equipment, communicate customer issues to store management, and report vehicle maintenance needs, accidents, or damage promptly. The position may also include customer service and other store duties as business needs dictate, such as cashiering, merchandising, stocking, straightening stock, running errands, handling core returns, and checking in and putting away stock orders. O’Reilly Auto Parts highlights its promote-from-within philosophy and opportunities for career growth.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
- Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Report vehicle maintenance needs, accidents, and vehicle damage to the store manager immediately.
- Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, which may include customer service, sweeping, stocking, straightening stock, merchandising, errands, handling core returns, and checking in and putting away stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business requires.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance, with an optional flexible spending account.
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
