Delivery Specialist

O'Reilly Auto Parts•Fountain Inn, SC

12d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting money on C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply. The position includes maintaining and securing delivery vehicles and related equipment, completing daily vehicle inspections, reporting maintenance needs or vehicle incidents, and communicating customer problems or special requests to store management. Additional duties may include customer service, stocking, merchandising, cashiering, store upkeep, errands, and other tasks as assigned. O’Reilly Auto Parts describes a record of growth and stability and a promote-from-within philosophy. The company is an equal opportunity employer and provides reasonable accommodations for qualified individuals with disabilities. Company-provided systems may be electronically monitored, and video cameras are used in common internal and external areas.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
Keep delivery vehicles, keys, fuel and fleet credit cards, hand-held devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, and vehicle damage to the store manager.
Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.