Delivery Specialist

O'Reilly Auto Parts•Houston, TX

21d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting money on C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply. The specialist uses handheld fleet-management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections. They keep vehicles, keys, fuel and fleet credit cards, handheld devices, and collected money secure; maintain clean vehicles; report maintenance needs, accidents, or damage promptly; and ensure vehicles are fueled, locked, and secured at the end of the business day. The role also includes communicating customer issues to store management and completing other store duties as assigned, which may include customer service, cashiering, stocking, merchandising, errands, and handling returns. O’Reilly Auto Parts describes a promote-from-within philosophy and offers a total compensation package that includes competitive wages, paid time off, retirement and stock purchase options, insurance, wellbeing programs, educational assistance, and career growth opportunities.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the company's 14/18-point record-system standard.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
Keep delivery vehicles, keys, fuel and fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks as business requires.