Delivery Specialist

O'Reilly Auto Parts•Baton Rouge, LA

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. It includes securing and maintaining delivery vehicles and related equipment, communicating customer needs to store management, and helping with customer service and store operations when needed. Bilingual candidates are encouraged to apply; Spanish is highly desired. O’Reilly Auto Parts highlights career growth and a promote-from-within philosophy.

Requirements

  • Ability to quickly match alphanumeric sequences.
  • Strong interpersonal communication skills.
  • Ability to adapt quickly and effectively to changing delivery situations.
  • Driving record must meet the company’s 14/18-point record-system standard.
  • Must have a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

  • Familiarity with automotive parts.
  • Ability to operate other light store equipment.
  • Fluency in multiple languages; Spanish is highly desired.

Responsibilities

  • Operate company vehicles to deliver parts and products safely and efficiently.
  • Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
  • Keep vehicles clean and maintained, and complete inspections before operating them.
  • Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
  • Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
  • Communicate customer problems or special needs to store management.
  • Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
  • Fill the fuel tank and lock and secure the vehicle at the end of the business day.
  • Clock in and out according to company policy.
  • Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and receiving and putting away stock orders.
  • Occasionally assist customers, serve as a cashier, or help with merchandising tasks, phones, sales, and service when business dictates.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan.
  • 401k with employer contributions starting day one.
  • Medical, dental, and vision insurance.
  • Optional Flexible Spending Account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.
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