Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting money on C.O.D. deliveries and picking up customer returns. The specialist uses handheld fleet-management devices to process deliveries, capture customer signatures, record mileage, and complete vehicle inspections. Vehicles and related items—including keys, fuel or fleet credit cards, devices, and collected money—must be kept secure. The specialist communicates customer issues to store management and promptly reports vehicle maintenance needs, accidents, and damage. At the end of the business day, the vehicle must be fueled, locked, and secured. The role may also include customer service and other store duties, such as cashiering, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting away stock orders. Additional duties may be assigned as needed. Bilingual candidates are encouraged to apply.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete daily inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Report vehicle maintenance needs, accidents, and vehicle damage to the store manager immediately.
- Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting away stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan.
- 401(k) with employer contributions starting on day one.
- Medical, dental, and vision insurance.
- Optional flexible spending account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
