Delivery Specialist

O'Reilly Auto Parts•Broken Arrow, OK

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply. In addition to delivery duties, the specialist may support customer service and store operations, including cashiering, merchandising, stocking, straightening stock, handling core returns, checking in stock orders, running errands, and other assigned tasks. The company describes opportunities for career growth and promotes from within.

Requirements

  • Ability to quickly match alphanumeric sequences.
  • Strong interpersonal communication skills.
  • Ability to adapt quickly and effectively to changing delivery situations.
  • Driving record must meet the standard set in the company's 14/18-point record system.
  • Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

  • Familiarity with automotive parts.
  • Ability to operate other light store equipment.
  • Fluency in multiple languages; Spanish is highly desired.
  • Bilingual candidates are encouraged to apply.

Responsibilities

  • Operate company vehicles to deliver parts and products to customers safely and efficiently.
  • Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
  • Keep vehicles clean and maintained, and complete daily inspections before operating them.
  • Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and collected money secure at all times.
  • Collect money for C.O.D. deliveries.
  • Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
  • Communicate customer problems or special needs to store management.
  • Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
  • Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
  • Clock in and out according to company policy.
  • Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
  • Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business requires.
  • Perform all other duties as assigned.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan.
  • 401(k) with employer contributions starting Day One.
  • Medical, dental, and vision insurance.
  • Optional flexible spending account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.
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