Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. It includes using handheld fleet-management devices to process deliveries, collect signatures, update mileage, and complete vehicle inspections. The specialist keeps vehicles and related equipment secure, clean, and maintained; reports vehicle issues to store management; and communicates customer problems or special requests. Additional store duties may include customer service, cashiering, stocking, merchandising, handling returns, and running errands. Bilingual candidates are encouraged to apply.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the company's 14/18-point record system standard.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
- Bilingual candidates are encouraged to apply.
Responsibilities
- Operate company vehicles to deliver parts and products safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
- Keep delivery vehicles clean and maintained, and complete daily vehicle inspections before operating them.
- Secure delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money.
- Collect money on C.O.D. deliveries and pick up customer returns, including new, warranty, and core returns; complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
- Fill the fuel tank and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening merchandise, merchandising, errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, cashier, or help with merchandising tasks, including phones, sales, and service, as business dictates.
- Perform all other duties as assigned.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan.
- 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance.
- Optional Flexible Spending Account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
