Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The position includes keeping delivery vehicles and related equipment secure, clean, and maintained; conducting daily vehicle inspections; communicating customer needs and vehicle issues to store management; and completing assigned store duties. Depending on business needs, the specialist may also assist customers, work as a cashier, support merchandising, and perform general stocking, cleaning, errands, and other assigned tasks. O’Reilly Auto Parts describes its compensation package as including competitive wages and paid time off, a stock purchase plan and 401(k) with employer contributions starting on day one, medical, dental, and vision insurance, an optional flexible spending account, team member health and wellbeing programs, tuition educational assistance, and career growth opportunities. The company also highlights its promote-from-within philosophy.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure at all times.
- Collect money for C.O.D. deliveries.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, and vehicle damage to the store manager.
- Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
- Perform all other duties as assigned.
Benefits
- Competitive wages and paid time off.
- Stock purchase plan and 401(k) with employer contributions starting on day one.
- Medical, dental, and vision insurance with an optional flexible spending account (FSA).
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
