Delivery Specialist
About The Position
The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently, collects payment for C.O.D. deliveries, and picks up customer returns. The role uses handheld fleet-management devices to process deliveries, capture signatures, update mileage, and complete vehicle inspections. The specialist keeps vehicles and delivery equipment secure, clean, and maintained; reports vehicle issues and customer needs to store management; and secures and refuels the vehicle at the end of the business day. The position also includes additional store duties as assigned, such as customer service, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting away stock orders. When business requires, the specialist may assist customers, cashier, or help with phones, sales, and service. Bilingual candidates are encouraged to apply.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the company’s 14/18-point record-system standard.
- Must have a legally required state driver’s license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete daily inspections before operating them.
- Secure delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money at all times.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
- Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting away stock orders.
- When business dictates, assist customers, serve as a cashier, or help with phones, sales, and service.
- Perform other duties as assigned.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan.
- 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance.
- Optional Flexible Spending Account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
