Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The specialist uses handheld fleet-management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections. The role includes securing and maintaining vehicles and related items, communicating customer needs and vehicle issues to management, and performing other store duties as assigned. When business requires, the specialist may assist customers, cashier, or support merchandising.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the company's 14/18-point record system standard.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete inspections before operating them.
- Keep delivery vehicles, keys, fuel and fleet credit cards, handheld devices, and collected money secure.
- Collect payment for C.O.D. deliveries.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Report vehicle maintenance needs, accidents, and damage to the store manager immediately.
- Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform other assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, phones, sales, and service when business dictates.
Benefits
- Competitive wages and paid time off.
- Stock purchase plan.
- 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance.
- Optional flexible spending account (FSA).
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
