Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The position includes using handheld delivery fleet management devices to process deliveries, collect customer signatures, update mileage, and complete vehicle inspections. The Delivery Specialist keeps vehicles, keys, fuel or fleet credit cards, devices, and collected money secure; maintains clean vehicles; and reports maintenance needs, accidents, damage, customer issues, and special requests to store management. Other duties may include customer service, cashiering, stocking, merchandising, errands, and related store tasks. O’Reilly Auto Parts describes its workplace as offering career-growth opportunities and a promote-from-within philosophy. The company states that it is an equal opportunity employer and provides information about reasonable accommodations and electronic monitoring of company systems and common areas.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use handheld delivery fleet management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete daily inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
- Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance, with an optional flexible spending account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
