Delivery Specialist

O'Reilly Auto Parts•Enid, OK

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. The specialist uses handheld fleet-management devices to process deliveries, capture signatures, update mileage, and complete daily vehicle inspections. They keep vehicles, keys, fuel or fleet cards, devices, and collected money secure; maintain and clean vehicles; and report maintenance needs, accidents, damage, customer issues, or special needs to store management. Additional duties may include customer service, cashiering, stocking, merchandising, sweeping, running errands, and handling core returns.

Requirements

  • Ability to quickly match alphanumeric sequences.
  • Strong interpersonal communication skills.
  • Ability to adapt quickly and effectively to changing delivery situations.
  • Driving record must meet the company's 14/18-point record-system standard.
  • Legally required state driver's license and compliance with company-mandated driving eligibility requirements.

Nice To Haves

  • Familiarity with automotive parts.
  • Ability to operate other light store equipment.
  • Fluency in multiple languages; Spanish is highly desired.

Responsibilities

  • Operate company vehicles to deliver parts and products to customers safely and efficiently.
  • Use fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
  • Keep delivery vehicles clean and maintained, and complete inspections before operating them.
  • Keep vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
  • Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
  • Communicate customer problems or special needs to store management.
  • Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
  • Fill the vehicle's fuel tank and lock and secure the vehicle at the end of the business day.
  • Clock in and out according to company policy.
  • Perform additional assigned duties, such as customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
  • Occasionally assist customers, cashier, or help with merchandising, phones, sales, and service when business requires.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan and 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance, with an optional Flexible Spending Account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.
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