Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also includes collecting money on C.O.D. deliveries and picking up customer returns. The specialist uses handheld fleet-management devices to process deliveries, capture customer signatures, update mileage, and complete vehicle inspections. They keep vehicles and associated equipment secure, clean, and maintained, report vehicle issues promptly, and communicate customer problems or special needs to store management. Additional duties may include customer service, cashiering, stocking, merchandising, sweeping, running errands, and handling core returns. Bilingual candidates are encouraged to apply; Spanish fluency is highly desired. O’Reilly Auto Parts describes a promote-from-within philosophy and offers career growth opportunities. The company is an equal opportunity employer and may provide reasonable accommodations to qualified individuals with disabilities.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the company's standard under its 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products safely and efficiently.
- Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete daily inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
- Fill the vehicle's fuel tank and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business requires.
Benefits
- Competitive wages and paid time off.
- Stock purchase plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance, with an optional flexible spending account.
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
