Delivery Specialist

O'Reilly Auto Parts•Bell Gardens, CA

6d•$17 - $25

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The position also involves collecting payment for C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply. The role includes using handheld delivery fleet management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections. The specialist keeps vehicles and related equipment secure, reports customer issues and vehicle problems to store management, and ensures the vehicle is fueled and secured at the end of the business day. Additional store duties may include customer service, stocking, merchandising, errands, cashiering, and handling returns.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use handheld delivery fleet management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
Ensure the fuel tank is filled and the vehicle is locked and secured at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, as business requires.
Perform all other duties as assigned.