Delivery Specialist

O'Reilly Auto Parts•Albertville, AL

22d

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. The position involves using handheld fleet-management devices to process deliveries, obtain customer signatures, update mileage, and complete vehicle inspections. Delivery vehicles and associated keys, fuel or fleet cards, devices, and collected money must be kept secure. The specialist reports customer issues and vehicle maintenance needs, accidents, or damage to store management, and ensures vehicles are fueled, locked, and secured at the end of the business day. In addition to delivery duties, the specialist may provide customer service, cashiering, merchandising, stocking, store straightening, and other assistance as business needs dictate. O’Reilly Auto Parts describes a promote-from-within philosophy and opportunities for career growth. Bilingual candidates are encouraged to apply.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete the driver return slip.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional duties as assigned, such as customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting away stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.