Delivery Specialist

O'Reilly Auto Parts • Goldsboro, NC

4d

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. Specialists use handheld fleet-management devices to process deliveries, obtain customer signatures, record vehicle mileage, and complete inspections. They maintain and secure vehicles, keys, fuel or fleet cards, handheld devices, and collected money, and report customer concerns, maintenance needs, accidents, or damage to store management. Additional duties may include customer service, cashiering, stocking, merchandising, running errands, and other store tasks as business needs dictate. Bilingual candidates are encouraged to apply.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections.
• Keep delivery vehicles clean and maintained, and complete daily inspections before operating them.
• Keep vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
• Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
• Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform additional assigned duties, such as customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service when business needs dictate.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401(k) with employer contributions starting Day One.
• Medical, dental, and vision insurance, with an optional Flexible Spending Account.
• Team Member health and wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed