Delivery Specialist

O'Reilly Auto Parts • Ypsilanti, MI

7d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and/or products to professional customers safely and efficiently. The role also collects money on C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply.

The position includes using delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections. The Delivery Specialist keeps vehicles and related items secure, reports vehicle issues and customer needs to store management, and may perform additional store and customer-service duties as assigned.

O’Reilly Auto Parts describes a record of growth and stability and a promote-from-within philosophy. It offers a total compensation package that includes competitive wages, paid time off, retirement and stock purchase plans, insurance, wellbeing programs, educational assistance, and career growth opportunities.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
• Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
• Keep delivery vehicles, keys, fuel and fleet credit cards, handheld devices, and collected money secure.
• Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
• Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform other assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business requires.
• Perform all other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with an optional flexible spending account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed