Delivery Specialist

O'Reilly Auto Parts • Hartford City, IN

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About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The position also involves collecting payment for C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply.

The role includes using handheld fleet-management devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections. The specialist keeps vehicles and related keys, fuel or fleet credit cards, devices, and collected money secure. They communicate customer problems or special needs to store management and promptly report maintenance needs, accidents, and vehicle damage.

Other duties may include customer service, cashiering, merchandising, stocking and straightening stock, running errands, handling core returns, and checking in and putting up stock orders. The company describes opportunities for career growth and offers a compensation and benefits package.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company’s 14/18-point record system.
• Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
• Keep vehicles clean and maintained, and complete inspections before operating them.
• Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
• Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
• Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising tasks when business needs dictate.
• Perform all other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401(k) with employer contributions starting Day One.
• Medical, dental, and vision insurance, with optional flexible spending account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed