Delivery Specialist
About The Position
The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects money on C.O.D. deliveries and picks up customer returns. The specialist uses fleet management handheld devices to process deliveries, obtain customer signatures, update mileage, and complete daily vehicle inspections, while keeping vehicles and related equipment, keys, fuel or fleet credit cards, devices, and collected money secure. The position may also include customer service, cashiering, stocking, merchandising, store upkeep, errands, and other duties as assigned. Bilingual candidates are encouraged to apply.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products safely and efficiently.
- Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Collect money on C.O.D. deliveries.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Report vehicle maintenance needs, accidents, or vehicle damage to the store manager immediately.
- Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, as business requires.
- Perform all other duties as assigned.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance, with optional Flexible Spending Account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
