Delivery Specialist

O'Reilly Auto Parts•Plain City, UT

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects money for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply; fluency in multiple languages, especially Spanish, is desired. The position includes keeping delivery vehicles and related equipment secure, clean, and maintained; completing vehicle inspections; communicating customer needs and vehicle issues to store management; and supporting store operations with customer service, stocking, merchandising, cashiering, and other duties as assigned. O’Reilly Auto Parts describes opportunities for career growth and a promote-from-within philosophy.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.
Bilingual candidates are encouraged to apply.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and collected monies secure at all times.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
Ensure the fuel tank is filled and secure and lock the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service when business requires.
Perform all other duties as assigned.