Delivery Specialist Supervisor

Tessenderlo GroupPhoenix, AZ

About The Position

The Delivery Specialist Supervisor will report to the Supply Chain Service Manager and oversee the safe, efficient execution of 20,000+ annual shipments across multiple transportation modes. This role is accountable for meeting delivery requirements while managing over $20M in annual truck spend. The supervisor will also lead and develop a team of Delivery Specialists supporting Tessenderlo Kerley’s business units.

Requirements

  • Bachelor’s degree or equivalent practical business experience
  • Working knowledge of DOT and government regulations (CFR 49) and NMFC standards
  • 10+ years of transportation experience; liquid bulk preferred
  • Leads by example in day-to-day operations while consistently performing under pressure
  • Trains, coaches, and develops team members across varying skill levels
  • Strong communication, listening, and negotiation skills with carriers, vendors, and internal teams
  • Analyzes supply chain operations and drives practical, continuous improvements
  • Sets high performance standards and ensures consistent execution across the team
  • Promotes accountability and ownership to meet service, safety, and cost targets
  • Advanced proficiency in Microsoft Office, particularly Excel for operational tracking and reporting

Responsibilities

  • Develop and maintain a reliable, cost-efficient, and safety-focused carrier network to support ongoing and future logistics needs.
  • Coordinate daily communication with plants, terminals, inventory control, and customer service to ensure accurate and timely delivery execution.
  • Partner with supply chain and business units to confirm inventory availability and align transportation with operational demand.
  • Ensure compliance with all safety policies, DOT and government (49 CFR) regulations, and company requirements, including proper documentation.
  • Supervise and support Delivery Specialists, driving cost reduction initiatives while maintaining high service levels.
  • Oversee dispatch, load scheduling, and rate negotiation to optimize transportation efficiency and cost performance.
  • Collaborate with IT and external vendors to enhance logistics systems, tools, and operational visibility.
  • Reinforce a strong safety culture in partnership with HS&E across all logistics activities.
  • Manage carrier relationships, including performance monitoring, issue resolution, and annual service reviews.
  • Deliver responsive, high-quality service by addressing transportation inquiries and resolving issues in a timely manner.
  • Support sustainability goals by improving transportation efficiency and reducing environmental impact.
  • Implement standardized processes for effective issue resolution and customer satisfaction.
  • Utilize data and metrics to optimize fleet utilization and third-party carrier selection based on cost and service.
  • Establish and track KPIs to ensure consistent execution, productivity, and on-time performance.
  • Evaluate operational challenges, analyze data, and implement practical solutions to improve performance.
  • Assist in developing training and cross-training programs to strengthen team capability and ensure coverage.

Benefits

  • Medical-Dental-Vision-Prescription (low employee premiums!)
  • 401(k) plan with dollar-for-dollar matching, up to the first 5% of employee contribution
  • 401(k) Company Retirement Contribution at year-end at up to 4% of annual base salary
  • Short-Term Incentive awards based on measured performance criteria
  • Life Insurance – 2x Annual Base Salary
  • Paid vacation and sick time
  • 10 paid holidays per year
  • Tuition Reimbursement - up to $5,000 per calendar year (non-taxable)
  • Adoption Assistance - up to $7,500 in reimbursement assistance
  • Childbearing and parental leave
  • Business Travel Life & Accident Insurance
  • Flexible Spending Account
  • Telemedicine program - for you and your dependents
  • Long-Term Disability insurance
  • Company referral program
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