Delivery Specialist Supervisor

Tessenderlo Group•Phoenix, AZ

20h

About The Position

The Delivery Specialist Supervisor will report to the Supply Chain Service Manager and oversee the safe, efficient execution of 20,000+ annual shipments across multiple transportation modes. This role is accountable for meeting delivery requirements while managing over $20M in annual truck spend. The supervisor will also lead and develop a team of Delivery Specialists supporting Tessenderlo Kerley’s business units.

Requirements

Bachelor’s degree or equivalent practical business experience
Working knowledge of DOT and government regulations (CFR 49) and NMFC standards
10+ years of transportation experience; liquid bulk preferred
Leads by example in day-to-day operations while consistently performing under pressure
Trains, coaches, and develops team members across varying skill levels
Strong communication, listening, and negotiation skills with carriers, vendors, and internal teams
Analyzes supply chain operations and drives practical, continuous improvements
Sets high performance standards and ensures consistent execution across the team
Promotes accountability and ownership to meet service, safety, and cost targets
Advanced proficiency in Microsoft Office, particularly Excel for operational tracking and reporting

Responsibilities

Develop and maintain a reliable, cost-efficient, and safety-focused carrier network to support ongoing and future logistics needs.
Coordinate daily communication with plants, terminals, inventory control, and customer service to ensure accurate and timely delivery execution.
Partner with supply chain and business units to confirm inventory availability and align transportation with operational demand.
Ensure compliance with all safety policies, DOT and government (49 CFR) regulations, and company requirements, including proper documentation.
Supervise and support Delivery Specialists, driving cost reduction initiatives while maintaining high service levels.
Oversee dispatch, load scheduling, and rate negotiation to optimize transportation efficiency and cost performance.
Collaborate with IT and external vendors to enhance logistics systems, tools, and operational visibility.
Reinforce a strong safety culture in partnership with HS&E across all logistics activities.
Manage carrier relationships, including performance monitoring, issue resolution, and annual service reviews.
Deliver responsive, high-quality service by addressing transportation inquiries and resolving issues in a timely manner.
Support sustainability goals by improving transportation efficiency and reducing environmental impact.
Implement standardized processes for effective issue resolution and customer satisfaction.
Utilize data and metrics to optimize fleet utilization and third-party carrier selection based on cost and service.
Establish and track KPIs to ensure consistent execution, productivity, and on-time performance.
Evaluate operational challenges, analyze data, and implement practical solutions to improve performance.
Assist in developing training and cross-training programs to strengthen team capability and ensure coverage.

Benefits

Medical-Dental-Vision-Prescription (low employee premiums!)
401(k) plan with dollar-for-dollar matching, up to the first 5% of employee contribution
401(k) Company Retirement Contribution at year-end at up to 4% of annual base salary
Short-Term Incentive awards based on measured performance criteria
Life Insurance – 2x Annual Base Salary
Paid vacation and sick time
10 paid holidays per year
Tuition Reimbursement - up to $5,000 per calendar year (non-taxable)
Adoption Assistance - up to $7,500 in reimbursement assistance
Childbearing and parental leave
Business Travel Life & Accident Insurance
Flexible Spending Account
Telemedicine program - for you and your dependents
Long-Term Disability insurance
Company referral program