Delivery/Shipping Coordinator

Hercules Industries•Denver, CO

9d•$24 - $31•Onsite

About The Position

The primary function of the Delivery/Shipping Coordinator is to create trucking routes that keep costs down while meeting customer scheduling needs. This role involves coordinating, distributing, and communicating orders to material pullers for picking, packaging, and loading onto delivery trucks. The coordinator will schedule and manage daily delivery routes, maintain ongoing communication with carriers, and partner with management to adjust routes based on customer needs and operational priorities. Building and maintaining strong relationships with carriers, drivers, sales staff, and customers is crucial. The role also requires monitoring route conditions, responding to last-minute changes, communicating delivery updates or delays, and assisting with order pulling and warehouse operations when required.

Requirements

Graduation from High School or GED equivalent, one (1) year of relevant experience, or any combination of education and experience that demonstrates the ability to perform essential duties and responsibilities.
Minimum one years’ experience with creating delivery routes and dispatching drivers in a fast-paced environment.
Strong knowledge of the geographical area and surrounding states the role will be operating in, navigation skills with the ability to understand maps, and GPS.
Must be customer oriented and motivated with excellent oral and written communication skills.
Strong communication skills are critical as this position is in constant contact with carriers, customers and other employees located at all branches and departments of the company.
Strong organizational skills, and ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
Detail oriented with the ability to record and maintain accurate records and documentation.
Strong working knowledge of PC environment and MS Office programs.
Ability to pass background check and drug screen.
Ability to write routine reports and routine correspondence.
Ability to effectively communicate with employees and customers.
Ability to perform basic mathematical calculations required to accurately complete assigned tasks.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to use sound judgment and problem-solving skills to analyze employee technical problems and to recommend the proper course of action.
Ability to organize and prioritize job projects and requirements.

Responsibilities

Coordinate, distribute, and communicate orders to material pullers for picking, packaging, and loading onto delivery trucks.
Schedule and manage daily delivery routes, maintaining ongoing communication with carriers throughout the day.
Partner with management to adjust routes based on customer needs and operational priorities.
Build and maintain strong relationships with carriers, drivers, sales staff, and customers.
Monitor route conditions, including traffic disruptions or construction, and proactively adjust plans to ensure on-time deliveries.
Respond to last-minute changes, including scheduling urgent or emergency pickups and deliveries.
Communicate delivery updates or delays to sales staff and customers as needed.
Assist with order pulling and support warehouse operations when required.
Perform additional duties as assigned.

Benefits

medical insurance
dental insurance
vision insurance
Short Term Disability
Long Term Disability
Employee Life Insurance (Basic Life/AD&D and Voluntary Life AD&D)
Holiday pay
vacation pay
sick time
Flexible Spending Plan
Wellness Program
Employee Assistance Program (EAP)
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Three paid hours of work time per month to participate in an approved community service activity
Quarterly Employee-Owner Partners in Profit Bonus