Delivery Scheduler

Cabinetworks Group • Middlefield, OH

1d

About The Position

Responsible for contacting consumers and customers to set-up deliveries, coordinating production schedules, developing truck routes and general customer service.

Requirements

• High School diploma or GED.
• 3 years customer service experience.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to organize and prioritize work to ensure timely deadlines.
• Excellent problem solving, critical thinking and decision making skills.
• Demonstrated successful ability to perform accurate work under the pressures of tight schedules.
• Excellent verbal and written communication skills with the ability to interact with external customers.

Responsibilities

• Contact consumers and customers via outbound calls and e-mails to establish a production date for the plant and delivery date for the customer/consumer.
• Plan transportation route to set locations based on geographic efficiencies.
• Coordinate with dispatchers to establish truck routes to ensure timely and efficient delivery schedules.
• Establish production date for add-ons and expedited orders.
• Coordinate with dispatchers to establish truck routes on returns from customers/consumers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees