Delivery Program Manager
Ameriinfovets•New York, NY
15d•Hybrid
About The Position
The Delivery Program Manager ensures dependable, cross-functional delivery of Loyalty initiatives within the Program and Partnership ecosystem. This role minimizes dependency delays, controls budget variance, and safeguards discovery efforts-while keeping all stakeholders aligned on scope, goals, and measurable outcomes. The position works closely with teams across Digital, Commercial Tech, Data, Cybersecurity/Fraud, Loyalty Marketing, Customer Support, and external business partners.
Requirements
- 7-10 years of experience leading complex, multi-team delivery programs (experience in travel, airline, loyalty, or eCommerce industries preferred).
- Demonstrated success in reducing scope or complexity to meet delivery goals-with measurable results.
- Broad understanding across technology, customer experience, marketing, finance, and operations, with deep expertise in program delivery and financial management.
- Exceptional communication skills - able to translate complex information into concise, actionable insights for varied audiences.
Responsibilities
- Clarity on Scope & Outcomes
- Dependency Management & Critical Path Control
- Discovery Protection & Enablement
- Risk & Issue Management (RAID Hygiene)
- Financial Management & Controls
- Cadence & Governance
- Executive Communication
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
