Sr Program Manager, Value Delivery Program Office

Adobe • Lehi, UT

11d

About The Position

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We aim to recruit top talent and foster inclusive employee experiences. We value diverse perspectives and welcome innovative ideas from all team members. The Opportunity Lead program manager for a team managing key initiatives across Adobe Customer Solutions and Digital Experience businesses in the post-sales, value delivery environment. Collaborates with a diverse team to develop programs supporting customer solutions. This role requires strategic and tactical approaches to drive programmatic rigor across our organization. This program manager must demonstrate standard Program Management methodology, ensuring efficiency, scalability, and consistency.

Requirements

• Exceptional leader who is articulate and has the ability to navigate ambiguity and deliver customer-centric results.
• Outstanding cross-functional collaborator
• Inventive problem-solver who can lead and influence with various partners.
• Meticulous attention to detail, excellent verbal and written interpersonal skills, and an ability to present to leaders and executives.
• Ability to prioritize and multi-task in a fast-paced, dynamic, and fast-paced environment.
• Possesses strong EQ and interpersonal skills to successfully interact with individuals of varying levels.
• Over 6 years of program management experience leading global tech projects.
• Bachelor’s degree or equivalent experience, with proven experience in program and people management.
• Experience with Project Management Tools (Workfront, Jira, etc) and virtual collaboration tools (SharePoint, Wiki, Miro, etc)

Nice To Haves

• Experience in a SaaS post-sales, value delivery organization a plus.
• Workfront certification a plus.
• Certification in project/program man agement (e.g., Project Management Institute’s PMP) a plus.

Responsibilities

• Drive standardized program management processes for the team, while managing a large portfolio of critical initiatives.
• Develop and drive innovative work management and reporting processes to enhance team efficiency, transparency, and progress.
• Bring program management rigor and strive for continuous improvement to our program management approach.
• Partner with strategy, operations, and senior field leaders to help build and implement strategic program plans mapped to the organization’s go-to-market strategy.
• Lead critical cross-functional meetings to align the team, driving agenda and action items, and ensuring relevant insights are widely shared to ensure delivery.
• Act as a primary source of information for the “when” and “how” of the critical initiatives in the portfolio and the overall portfolio itself.
• Work with the team to prepare regular executive-facing readouts of program performance and risks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees