Delivery Process Lead
General Rv Center•Huntley, IL
•Onsite
About The Position
The Delivery Process Lead is responsible for ensuring an exceptional delivery experience for every customer. You are responsible for verifying that units are prepped, cleaned and ready before the customer's arrival.
Requirements
- Self-starter attitude with ability to shift between multiple tasks throughout the day with little to no direction.
- Proficient with Microsoft Office suite.
- Able to work in a fast paced and busy environment.
- Strong communication skills, verbal and written.
- Strong organizational skills.
- Ability to multitask and complete tasks in a timely and efficient manner.
- Reliable and strong work ethic.
Responsibilities
- Maintain the customer as the number one priority, motivating all departments (finance, sales, service, and parts) to ensure the units are ready to deliver and escalate to management when roadblocks occur.
- Conduct daily meetings with the, Sales and Service Management to ensure everyone is ready for the day's deliveries.
- Responsible for monitoring the CAMP Delivery Board and creating a daily game plan for the upcoming deliveries.
- Review the root cause of any customer experience issues identified and strategize for future success through collaboration with the Corporate Delivery Process Manager.
- Other duties as assigned by management.
Benefits
- medical
- dental
- vision
- life insurance options
- paid vacations
- 401k with company matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
