Delivery Practice Owner, Associate Director

Fitch Group•New York, NY

2d•Hybrid

About The Position

The Delivery Owner, Associate Director is a squad-facing role and leader within the Delivery Management track of Technology & Data Delivery Enablement, enabling predictable delivery for an Agile squad(s). This role ensures predictable execution, proactive dependency management, and continuous evolution of ways of working. While evolving beyond traditional Scrum Master responsibilities, this role remains deeply rooted in Agile values with coaching at its core. This position operates within a culture of agility, accountability, delivery excellence, and continuous improvement. It ensures delivery among an Agile squad(s) and drives the integration of AI-enabled practices into the delivery process . Accountable for squad delivery metrics, predictability, and throughput. As a senior practitioner, this role makes significant contributions Communities of Practice, partners with senior leaders in the chapter to help establish enterprise-wide delivery standards, mentors delivery practitioners, and drives strategic initiatives that elevate delivery maturity and capability at scale.

Requirements

Bachelor's degree in Business, Technology, or related field; or equivalent experience
6-8 years in Agile delivery, with 3+ years as Delivery Owner or Scrum Master
Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent
Proven track record delivering complex initiatives with measurable outcomes
Demonstrated experience mentoring delivery practitioners
Strong executive communication and stakeholder management skills

Nice To Haves

Multiple advanced Agile certifications (CSP, SAFe, Kanban)
Experience leading delivery transformation or AI enablement initiatives
Background establishing delivery standards or leading Communities of Practice
Experience in financial services or regulated industries

Responsibilities

Enable delivery outcomes for your squad ensure predictable execution and high-quality delivery
Ensure definition of ready/done and release criteria are consistently applied
Maintain squad-level accountability, modeling best practices within your assigned squad
Ensure squad meets delivery commitments; drive predictability, throughput, and quality metrics
Facilitate strategic decisions and trade-offs with colleagues and senior leadership
Create transparency in delivery health; provide honest assessments and escalate risks with options and solutions
Mentor Delivery Owners through coaching and Agile leadership
Drive adoption of AI-enabled delivery practices; mentor other Delivery Owners on AI tool utilization
Identify and pilot new AI capabilities; share learnings with the Agile Delivery Center of Excellence
Champion AI literacy and responsible AI use within delivery management
Share learnings with peers and contribute to delivery practice evolution
Enable squad-level delivery rituals, escalation protocols, and forums rooted in Agile principles
Drive evidence-based planning and forecasting at a squad level
Keep roadmaps, backlogs, capacity plans, and forecasts synchronized and actionable
Lead retrospectives that identify systemic improvements; drive cross-squad improvement initiatives
Model accountability by owning delivery outcomes and transparently communicating status and risks
Coach squad members on flow, predictability, and metrics; leverage modern practices to accelerate delivery
Foster a culture of experimentation and continuous improvement
Lead initiatives within the Agile Delivery Center of Excellence
Develop delivery standards, playbooks, and best practices
Share innovations across the organization
Contribute to training programs and capability-building initiatives