Delivery Merchandiser (CDL/Permit Preferred)

CONA Services•Charlotte, NC
•$193 - $194•Onsite

About The Position

The Delivery Merchandiser Trainee is a fast-paced position responsible for learning the daily duties of route delivery and merchandising across all disciplines. Duties include stocking and facing products on shelves and displays, in coolers and cooling vaults. The trainee should be able to provide route relief as needed and prepare to take a permanent route assignment in any route delivery discipline. The role includes learning to drive a Class A CDL vehicle, if not already licensed, and obtaining required licensing within 10 weeks of the training start date. Under supervision, the trainee learns delivery processes and customer service procedures, including use of a handheld device for invoicing and beginning- and end-of-shift accounting for cash and paperwork. The role also requires properly securing company assets and inventory and safely handling and delivering products. The trainee develops merchandising skills and customer service abilities while learning company merchandising standards, commercial plans, product rotation, point-of-sale practices, display building and maintenance, product facing and brand order, and backroom management. The position requires appropriate conduct, personal safety, safe equipment use, and adherence to company standards and Federal Motor Carrier Safety Administration rules, including DOT and Hours of Service requirements. The work environment varies and may include exposure to weather conditions, coolers, and customer storage areas that may not be temperature controlled.

Requirements

  • Valid driver’s license for the state of residency.
  • Excellent driving history, as assessed through a seven-year Motor Vehicle Report review.
  • Ability to obtain a Class A Commercial Driver’s License; CDL is not required for hire.
  • Ability to pass and maintain DOT physical requirements.
  • Strong customer service skills.
  • Self-motivated, with a high degree of integrity and the ability to perform duties with minimal supervision in a timely manner.
  • Dependability, initiative, professional demeanor, and sound judgment.
  • Ability to work in a fast-paced environment involving continuous lifting.
  • Ability to lift up to 75 pounds repeatedly and multiple times a day.
  • Availability and willingness to work some weekends and holidays.

Nice To Haves

  • Beverage or delivery industry knowledge.
  • Customer management skills.
  • Continuous improvement mindset and initiative.
  • Sales ability.
  • Safety-focused approach.
  • Previous route delivery, direct store delivery, product stocking or merchandising, or retail management experience is strongly preferred.

Responsibilities

  • Learn route delivery and merchandising duties, including stocking and facing products on shelves, displays, in coolers, and in cooling vaults.
  • Provide route relief as needed and prepare for a permanent route assignment in any route delivery discipline.
  • Learn to drive a Class A CDL vehicle, if not already licensed, and obtain required licensing within 10 weeks of the training start date.
  • Learn delivery processes under supervision, including handheld-device invoicing and beginning- and end-of-shift cash and paperwork accounting.
  • Secure company assets and inventory and safely handle and deliver products at customer locations.
  • Learn and apply merchandising habits and techniques that support customer and consumer satisfaction and meet company merchandising standards.
  • Learn to execute commercial plans in customer outlets.
  • Develop product rotation and point-of-sale practices, and build and maintain displays, product facing, brand order, and backroom management.
  • Develop customer service skills, understand customer needs, and communicate customer service issues to the appropriate manager.
  • Promote personal safety, use equipment safely, and follow company safety and equipment standards as well as applicable FMCSA, DOT, and Hours of Service rules.

Benefits

  • 401(k) match
  • Health coverage
  • Employee stock purchase plan
  • Career growth pathways
  • Dedicated training and personalized mentorship
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