Delivery Merchandiser (CDL/Permit Preferred)

CONA Services•New Bern, NC

8d•$168 - $169•Onsite

About The Position

The Delivery Merchandiser Trainee learns and becomes efficient in daily route delivery and merchandising duties across all disciplines. The role includes stocking and facing products on shelves, displays, in coolers, and in cooling vaults. The teammate should be able to provide route relief where needed and be prepared to take a permanent route assignment in any route delivery discipline. Under supervision, the trainee learns to drive a Class A CDL vehicle and is expected to obtain required licensing within 10 weeks of the training start date. The role involves servicing customers, using delivery equipment and a handheld device for invoicing, completing shift check-in and check-out accounting procedures, maintaining cash and paperwork accountability, securing company assets and inventory, and safely handling products during delivery. The trainee develops merchandising and customer service skills, follows company merchandising and safety standards, supports commercial plans at customer outlets, and learns Federal Motor Carrier Safety Administration rules regarding DOT and Hours of Service. Work locations and conditions vary and may include outdoor weather, coolers, and customer storage areas that may not be temperature controlled.

Requirements

Valid driver’s license for the state of residency.
Excellent driving history, subject to review through a seven-year Motor Vehicle Report.
Ability to obtain a Commercial Driver’s License (Class A CDL); CDL is not required for hire.
Ability to pass and maintain D.O.T. physical requirements.
Strong customer service skills.
Self-motivated, with a high degree of integrity and the ability to perform duties on time with minimal supervision.
Dependability, initiative, a professional demeanor, and sound judgment.
Ability to work in a fast-paced, continuous-lifting environment.
Ability to lift up to 75 pounds repeatedly and multiple times a day.
Availability and willingness to work some weekends and holidays.

Nice To Haves

Beverage or delivery industry knowledge.
Customer management skills.
Continuous improvement and initiative.
Sales ability.
Safety-focused approach.
Previous route delivery, direct store delivery, product stocking or merchandising, or retail management experience is strongly preferred.

Responsibilities

Learn to drive a Class A CDL vehicle and obtain required licensing within 10 weeks of the training start date.
Learn delivery processes under supervision and develop the skills needed to service customers using delivery equipment, including invoicing on a handheld device.
Complete beginning- and end-of-shift check-in and check-out procedures and maintain accountability for cash and paperwork.
Secure company assets and inventory and handle products safely and properly at customer locations.
Develop merchandising habits and techniques that support customer and consumer satisfaction and meet company merchandising standards.
Learn to execute commercial plans in customer outlets.
Develop product rotation practices and understand the use of point-of-sale items such as racks and shippers.
Build and maintain product displays, face products, maintain brand order, and manage products in the backroom.
Develop customer service skills, understand customer needs, and communicate customer service issues to the appropriate manager.
Behave appropriately while performing job functions, promote personal safety, and use equipment safely.
Learn and follow company safety and equipment-use standards, as well as Federal Motor Carrier Safety Administration rules regarding DOT and Hours of Service.
Provide route relief as needed and prepare to take a permanent route assignment in any route delivery discipline.