Delivery Manager, DMV

Kyndryl•Frisco, TX

1d•$143,640 - $327,600•Onsite

About The Position

Kyndryl is seeking a talented individual to join their dynamic team as a Business Architect Manager. In this customer-centric role, the individual will play a pivotal role in ensuring customers receive top-notch service within a contractual framework. As a visionary leader, they will inspire and guide a team of experts to deliver high-quality and reliable application development design. Working closely with custom software products, they will align solutions perfectly with customers' evolving business needs. Their deep knowledge of the services provided, paired with an understanding of customer businesses, will enable them to propose and implement tailored solutions that exceed expectations. As a Software Application Architect manager, they will collaborate with an exceptional team of Business Analysts, Business Architects, Software Developers, and Software Architects within the DMV account portfolio as part of an SLDC application design process. Together, they will co-create, design, deploy, and maintain reliable, available, and future-proof systems and services. Innovative ideas and leadership skills will play a vital role in shaping the technological landscape of the organization and the industry as a whole. This role offers opportunities to work on projects and collaborate with colleagues from around the world. The role is dynamic and influential, offering a wide range of professional and personal growth opportunities.

Requirements

5+ years of experience in direct customer facing roles (e.g. customer partner, delivery partner, project manager, etc)
5+ years of experience leading delivery teams
5+ years of management experience, specifically managing 20+ employees
Architectural experience of large customer change and transformation projects
In depth knowledge and experience of hardware and software including connectivity between platforms
Sound knowledge of Kyndryl competencies, managed platforms, IT services, technology vendors
Experience in leading/doer role, with specific knowledge or experience similar to the employees being lead and managed
Ability to partner with Delivery Partner(s) to generate positive customer outcomes
Well versed for direct and constant interaction with the customer
Sympathetic and empowering delivery resource manager, fostering growth
Must be US based to support US Government Market
Role is located in Frisco, TX site with onsite management required 5 days per week

Nice To Haves

Bachelor's degree
Software Development Lifecycle process experience

Responsibilities

Ensure customers receive top-notch service within a contractual framework.
Inspire and guide a team of experts to deliver high-quality and reliable application development design.
Align custom software solutions with customers' evolving business needs.
Propose and implement tailored solutions that exceed customer expectations.
Collaborate with Business Analysts, Business Architects, Software Developers, and Software Architects within the DMV account portfolio as part of an SLDC application design process.
Co-create, design, deploy, and maintain reliable, available, and future-proof systems and services.
Drive customer success.
Be at the forefront of technological advancements.
Shape the technological landscape of the organization and the industry.