Delivery Manager

Crown Commercial Service

7d • £48,027 - £53,310 • Hybrid

About The Position

As a Delivery Manager, you are responsible for the successful rollout of high-priority services and products across the agency. You will direct delivery initiatives or provide vital backing for extensive, multifaceted programmes. Acting as a primary escalation contact, you will oversee diverse services and products, necessitating robust proficiency in both Waterfall and Agile frameworks. We are looking for adaptable, self-assured Delivery Managers who thrive on collaboration and can pivot effectively as requirements and priorities shift.

Requirements

• Possess a comprehensive grasp of agile delivery methodologies and governance, demonstrating the practical flexibility to tailor frameworks to an organisation's specific maturity and needs.
• Engage actively with delivery management or agile professional networks to exchange expertise and promote industry best practices.
• Maintain a solid command of contemporary digital delivery techniques, encompassing iterative value creation alongside continuous integration and deployment (CI/CD) pipelines.
• Exhibit exceptional stakeholder management and communication capabilities, effectively unifying varied viewpoints to drive toward collective goals.

Nice To Haves

• PSM1 accredited (certificate to be validated) or equivalent
• PRINCE2 Practitioner accredited (certificate to be validated)

Responsibilities

• Support or Lead the delivery of digital products and services from discovery through deployment and continuous improvement
• Ensure delivery activities align with relevant organisational standards, governance processes, and delivery frameworks.
• Facilitate delivery across one or more product teams, helping to manage priorities, timelines and dependencies while promoting Agile ways of working, including Scrum, Kanban, and hybrid delivery approaches.
• Build effective working relationships with Product Owners, technical teams, business stakeholders and third-party suppliers to support successful delivery.
• Provide regular progress updates and escalating risks, issues and dependencies where appropriate.
• Support governance and assurance activities by maintaining delivery documentation, e.g. Planning (high level plan and low level plan), status reports, RAID etc.
• Monitor and report on delivery metrics such as velocity and sprint progress to support delivery and/or continuous improvement
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, retrospectives, reviews and backlog refinement sessions to maintain delivery momentum and team effectiveness.
• Ensure stakeholders receive timely and accurate information regarding delivery progress, risks, dependencies and key decisions.
• Work collaboratively with Product Managers, Designers, Business Analysts, Developers and Testers to ensure delivery priorities remain aligned to user needs and business objectives.
• Drive and maintain team focus on delivering value, removing delivery impediments where possible, and supporting the successful delivery of products and services.

Benefits

• Competitive salary
• Generous pension scheme
• A discretionary non-contractual performance related bonus
• Working remotely in addition to working in advertised office location
• Flexi time scheme (available for B1-B6)
• Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed