Delivery Manager

OptimumTown of Oyster Bay, NY

About The Position

Optimum is a leader in the fast-paced world of connectivity, providing reliable, high-speed connectivity solutions that empower lives, fuel businesses, and drive innovation. The company attributes its success to its product, commitment to its people, and the connections made in every community. Optimum seeks resourceful, collaborative, team-oriented, and passionate professionals. This role is for a dynamic Software Delivery Manager who will lead and coordinate software delivery efforts across Agile teams, ensuring high-quality, on-time releases aligned with business goals. The position combines traditional delivery management with responsibilities drawn from Agile leadership roles, including aspects of Scrum Mastering, SAFe facilitation, and Program Increment (PI) Planning. The ideal candidate brings technical fluency, delivery ownership, and strong leadership across cross-functional teams. Optimum's culture is shaped by four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise, fostering an environment of excellence, trustworthiness, and a thriving community.

Requirements

  • Bachelor's or master's degree in computer science, Information Technology, or a related field.
  • 5–8+ years of experience in software delivery, project management, or Agile leadership roles.
  • Strong working knowledge of Agile, Scrum, SAFe, and Lean delivery frameworks.
  • Familiarity with AI Tools and AI First mindset

Nice To Haves

  • Certified Scrum Master (CSM), SAFe Agilist (SA), or equivalent certification strongly preferred.
  • Proven experience supporting or facilitating PI Planning and Agile Release Train events.
  • Excellent communication, facilitation, and conflict resolution skills.
  • Experience working with distributed or cross-functional teams is a plus.

Responsibilities

  • Manage end-to-end delivery of software solutions, from planning through deployment and support.
  • Collaborate with product managers, engineering leads, QA, DevOps, and business stakeholders to ensure alignment on goals, scope, and priorities.
  • Define and maintain delivery plans, ensuring timelines, budgets, and quality standards are met.
  • Drive Agile practices (Scrum, Kanban, SAFe, etc.) and ensure continuous improvement of delivery processes.
  • Identify risks, issues, and bottlenecks early, and work proactively to resolve them.
  • Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives).
  • Provide leadership and guidance to cross-functional delivery teams.
  • Communicate progress, status updates, and delivery outcomes to leadership and stakeholders.
  • Drive metrics-driven reporting (velocity, burn-downs, predictability).
  • Foster a culture of accountability, ownership, and high performance.

Benefits

  • Pay is competitive and based on a number of job-related factors, including skills and experience.
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