Delivery Lead (12 Month Contract)

AND Digital • New York, NY

1d • Hybrid

About The Position

AND Digital is a tech company focused on accelerating digital delivery and bridging the digital skills gap. Since 2014, they have assisted organizations in developing superior digital products and stronger digital teams, aiming for a remarkable impact. Their unique model of regional offices ('Clubs') fosters strong local partnerships, contributing to significant organic growth. With over 1,300 employees across the UK, Europe, and the USA, AND Digital is expanding globally and seeks individuals to help fulfill its mission of closing the world's digital skills gap.

Requirements

• 8-10+ years senior consulting experience gained at a recognised professional services organisation.
• Breadth and depth of consulting experience in delivering large-scale and complex initiatives ideally across a range of disciplines including cloud and data.
• Strong understanding and experience of a variety of agile delivery and project management methodologies (e.g. Scrum, Kanban, Lean, SAFe, Nexus).
• Comfortable in guiding multiple teams in delivery of outcomes and navigating the complexities of multi-vendor environments.
• Experience in defining AI delivery strategies that includes governance, ethics, and productivity benchmarks to optimise the product lifecycle and team effectiveness.
• Proven ability to influence and manage executive-level stakeholders, bridging the gap between high-level business strategy and on-the-ground digital delivery.
• Strong commercial acumen supported with practical experience in building investment cases, statements of work and MSAs.
• Proven track record of account growth and commercial ownership, including the ability to identify opportunities, shaping commercial deals (e.g. outcome based) and influencing stakeholders on approach and outcome.

Responsibilities

• Own and drive end-to-end delivery of complex initiatives from planning to execution to ongoing optimization to ensure realization of target outcomes.
• Ensure predictable, timely, and high-quality delivery of outcomes aligned with business priorities.
• Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution.
• Own delivery planning, sequencing, milestones, and execution tracking across teams.
• Ensure a clear path to production, including operational readiness and post-release follow-up.
• Cross-discipline collaboration to ensure delivery plans are realistic, prioritized, and executable.
• Improve delivery processes and tooling to reduce execution friction through the application of GenAI tools.
• Proactively identify delivery risks and issues that may impact timelines, scope, quality or cost.
• Drive mitigation plans and escalate when necessary to ensure delivery and outcome commitments are met.
• Resolve execution blockers by coordinating across teams and leadership.
• Track and report delivery metrics such as progress against outcomes, milestones, dependencies, predictability, lead time, and throughput.
• Use data-driven insights to identify delivery bottlenecks and areas for improvement.
• Provide clear delivery status, risks, and forecasts to senior stakeholders.
• Create dashboards and reports that give transparency into progress against outcomes and key KPIs.
• Partner with cross-discipline stakeholders to align delivery / product outcomes with business objectives.
• Manage stakeholder expectations through clear communication, transparency, and realistic planning.
• Foster collaboration across squads while maintaining delivery accountability.
• Identify opportunities to improve delivery effectiveness, execution models, and ways of working.
• Support teams in refining processes to improve efficiency, quality, and predictability.
• Apply lessons learned from delivery outcomes to improve future execution.
• Remain hands-on by championing and influencing the delivery direction of engagements being led by yourself or the Club (your business unit).
• Provide delivery guidance and advice to clients; being able to observe the problems closely and propose applicable solutions.
• Coach, mentor and develop high-performing teams through implementing delivery methods and adopting the behaviors associated with high performance.
• Give and encourage regular feedback to drive the professional development of ANDis within your Club.
• Lead, develop and support the Delivery community in your Club and within AND through our Technology Strategy and Organisation Practice Group (community for our practitioners to come together and collaborate).

Benefits

• Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people’s lives.
• A “Blended Working” model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery.
• The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation.
• A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self.
• A safe environment for you to be yourself and challenge yourself.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed