Delivery Lead - Capital Hot Tub

Leslie's•Clarksburg, MD

3d•$26 - $28•Onsite

About The Position

Capital Hot Tubs is seeking a dynamic, reliable, and hands-on Delivery Lead to spearhead our field delivery and installation operations. In this role, you will be the point person on-site, managing the daily team workflow to ensure the safe, professional, and timely delivery of hot tubs, swim spas, and luxury backyard products. This position requires strong leadership skills, heavy physical stamina, and a customer-first attitude to deliver a seamless, five-star installation experience.

Requirements

High school diploma or equivalent required.
Valid driver’s license with a clean, insurable driving history.
Prior experience in delivery, field logistics, moving operations, or warehouse settings preferred.
Familiarity with basic hand/power tools and mechanical installation procedures; forklift experience is a plus (not required).
Strong team leadership abilities, excellent problem-solving skills, and a customer-centric mindset.

Nice To Haves

forklift experience is a plus

Responsibilities

Collaborate daily with the Delivery Coordinator to review site inspections, customer notes, and specialized equipment needs.
Safely load, transport, deliver, and install hot tubs, swim spas, and backyard accessories.
Manage the daily workload of the field delivery team, ensuring high efficiency and adherence to safety protocols.
Partner with the Warehouse Manager and District Manager to delegate and complete tasks for warehouse and lot organization, cleanliness, and maintenance.
Conduct pre- and post-trip vehicle inspections, maintaining delivery trucks, trailers, and equipment in peak condition.
Provide professional, courteous communication with homeowners during delivery to ensure complete satisfaction.
Maintain accurate delivery documentation and strictly enforce DOT regulations and company safety policies.