Delivery Lead - Technology

Bank of America•Chandler, AZ

3d•Onsite

About The Position

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Requirements

3+ years of Risk and/or Compliance experience (e.g., Business Controls)
Strong Data Analytical skills – proficiency in Excel (lookups, pivots, etc.)
Proficiency with using AI (e.g., CoPilot) to implement process efficiencies
Strong communication skills – ability to present on SLT risk meetings

Nice To Haves

Experience in Payments technology (e.g., Zelle, Debit, Bill Pay, etc.) or on Payments product side (LOB)
Experience in Business Continuity
Collaboration
Project Management
Result Orientation
Solution Delivery Process
Stakeholder Management
Analytical Thinking
Business Acumen
Financial Management
Influence
Risk Management
Agile Practices
Architecture
Data Management
Solution Design
Technical Strategy Development

Responsibilities

Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
Manages coordination of delivery and dependencies across multiple teams
Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
Supports resource planning for delivery and execution
Ensures adherence with Enterprise Change Management standards
Support Prioritized Critical Service (PCS) restoral planning and testing for Global Merchant & Payments Technology supported PCS
Role will also support documentation annually for Critical Third Party Exit Strategies and Business Impact Analysis / Business Recovery Plans
In addition, will assist Application Governance team to support closure of RISE deliverables for Global Merchant & Payments Technology platforms