Delivery Lead - Release Management

Bank of America • Charlotte, NC

18h • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost. This role consolidates individual release initiatives and L3 break fix bundles into a safely deployable release packages and aligns them to specific deployment windows. Develops, audits, monitors and enforces established release processes and policies in support of cross-domain configuration integration, testing, release deliverable completeness and consistency. Acts as the gatekeeper to the production environment, ensuring consistency in policies and operational procedures, release integration testing and production validation. Operates as a liaison ensuring consistent communication between IT and line-of-business management. Plans and executes production deployments, ensures appropriate staffing, manages end to end production change control process from change identification through certification.

Requirements

• 6+ Years of experience working as Delivery Lead, Release Initiatives and L3 Support.
• Background in project, release and portfolio management with hands on experience with Remedy, ALM, and Jira.
• Proficient in Agile methodology, Kanban, MRA requirements and confluence.
• Knowledge of middleware webservices in a tier 0 application with banking background and infrastructure/software troubleshooting

Nice To Haves

• Bank of America experience
• WebMethods/Mule background
• Portfolio and Release management with high volume application and frequent change activities with Horizon, Devops, CICD, MRA and project management experience

Responsibilities

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree