Delivery Lead - MarTech Platforms

Accenture•Vancouver, BC

1d•CA$131,700 - CA$278,100•Onsite

About The Position

We are looking for a highly effective Delivery Lead to join our team. An individual filling this role will be responsible for the overall success of Marketing Technology, Commerce and Content Management programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, experience design, and technology disciplines.

Requirements

Minimum 7+ years of experience leading the successful delivery of Marketing platforms projects
5+ years of experience implementing comprehensive marketing suites such as Adobe Experience Cloud (AEM, AEP), Salesforce Marketing Cloud, Salesforce Data Cloud, Oracle Marketing Cloud, SAP Marketing Cloud
1+ years of experience delivering AI Marketing projects
A minimum of a high school diploma or GED is required for this position
English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Nice To Haves

Bachelor's degree or equivalent (minimum 12 years) work experience
Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
Minimum 3+ years of experience delivering projects which have integrated a number of the functional capabilities listed below: Customer Data Platform, Digital Analytics, Digital Asset Management, eCommerce, Integration Platform, Journey Orchestration, Marketing Automation, Personalization, Search / SEO, Web Content Management, Multi-device support (smart-phone, tablet, desktop, console, set-top box)
Experience with marketing campaign design, implementation and execution
Experience in algorithmic decisioning or management
Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
Strong understanding of PCI/PII security and data privacy requirements
Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)

Responsibilities

Work in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale marketing, commerce and content solutions
Develop strong working relationships with the senior management team and identify follow-on project opportunities
Plan and estimate delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
Manage day-to-day on-shore and off-shore project teams during the project lifecycle
Manage the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
Manage and contribute to solution plan definition
Manage and contribute to development of the platform migration and global roll out strategy and execution
Interact with client stakeholders for business justification, funding, scope and timeline
Contribute to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources