Project Manager- Senior

Novalink Solutions LLCRaleigh, NC

About The Position

We are seeking a Delivery & Implementation Manager to serve as the daily operational driver of a fast-moving, large-scale modernization effort. This is a hands-on delivery leadership role responsible for anticipating issues, removing blockers, creating structure in ambiguity, and maintaining progress across all workstreams. As the DMV transitions toward a product-oriented operating model over the next 18 months, this role will help build the foundation of effective delivery routines, cross-team integration, and vendor accountability that will enable long-term success. The Delivery & Implementation Manager works closely with the Program Manager, Business Analyst, SMEs, IT, business units, and vendor partners. This position serves as the operational heartbeat of modernization — ensuring day-to-day execution, alignment, and problem-solving across the entire implementation.

Requirements

  • Experience serving as a Delivery Lead, Implementation Manager, or Project/Program Manager supporting complex initiatives, system implementations, or modernization efforts (7 Years)
  • Proven ability to drive outcomes across internal teams and vendors, maintaining daily forward momentum and ensuring workstreams stay aligned and on track (7 Years)
  • Strong problem-solving skills with the ability to proactively identify issues, investigate root causes, and resolve blockers across teams before they escalate (7 Years)
  • Ability to bring clarity to ambiguous situations by simplifying complex work, defining needed decisions, and creating structured, actionable steps for delivery (7 Years)
  • Demonstrated communication and influence skills, including the ability to coordinate across technical and business teams, vendor partners, SMEs, and leadership without direct authority.
  • Experience working in Agile, iterative, or hybrid delivery environments, including facilitating ceremonies and maintaining real-time plans, risks, and dependencies (5 Years)
  • Ability to manage cross team dependencies, drive alignment across vendors and internal teams, and ensure all workstreams maintain progress toward shared outcomes (5 Years)
  • Experience preparing for and supporting implementation and go live activities such as readiness planning, UAT coordination, communications, cutover, and stabilization efforts (5 Years)
  • Risk identification, tracking, and proactive mitigation across multiple workstreams (5 Years)
  • Experience establishing delivery routines, processes, or operating models in maturing or forming environments (5 Years)
  • Experience partnering with multidisciplinary teams such as Development, Testing, Data, OCM/Training (3 Years)
  • Experience working in government, vendor heavy, modernization, or largescale implementation environments (3 Years)

Nice To Haves

  • Experience with Azure DevOps (ADO) and/or MS Project (1 Year)

Responsibilities

  • Drives the day-to-day execution of modernization work by ensuring all internal teams and vendors have what they need to maintain continuous forward progress toward milestones.
  • Translates high-level program goals into coordinated, sequenced, and actionable delivery activities across workstreams including Development, Testing, Data, OCM/Training, IT, and business units.
  • Serves as a key integrator across workstreams by identifying cross team dependencies, coordinating required actions, and ensuring consistent alignment across internal and vendor teams.
  • Maintains and communicates dependency maps or logs to support cross-team alignment.
  • Partners closely with the Business Analyst to ensure incoming work is clear, actionable, and ready for delivery; partners with the Program Manager to ensure execution aligns with program strategy and priorities.
  • Collaborates with Product Owners and Business Analysts to refine scope, clarify requirements, and ensure delivery readiness.
  • Leads and facilitates Agile or iterative delivery routines, ensuring ceremonies remain outcome oriented and that work is broken down into clear, manageable steps rather than vague tasks.
  • Maintains real-time visibility into delivery plans, risks, dependencies, and status; proactively identifies and resolves issues before they become blockers to progress.
  • Investigates issues end-to-end to determine root causes and drives resolution across teams, escalating only when necessary and always with recommended solutions.
  • Brings clarity to ambiguous areas by defining problems, coordinating decisions, and establishing the structure needed for continued forward movement.
  • Leads readiness and implementation activities including go-live planning, communications, training coordination, environment preparation, UAT coordination, go live execution, and stabilization.
  • Coordinates daily with the implementation vendor to ensure alignment on deliverables, timelines, risks, and dependencies; works with the Vendor Manager to surface issues, monitor vendor commitments, and support accountability mechanisms.
  • Contributes to the delivery processes and routines that support DMV’s transition to a future product operating model.
  • Maintains updates in Azure DevOps (ADO) or related delivery tools to ensure clear visibility across workstreams.
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