Delivery Expert (08528) - 333 S. Main St.

Domino's Franchise•Red Bluff, CA

1d•Onsite

About The Position

The Delivery Expert delivers products to customers safely, courteously, and on time while working as part of a team. The role also supports restaurant operations through other workstation duties, follows Domino’s uniform, appearance, and operating standards, and complies with applicable laws and ordinances. Training and orientation are provided on the job. The position offers opportunities for advancement within the company. Duties include preparing the vehicle for deliveries, learning the delivery area, checking orders for quality and accuracy, handling customer interactions in person and by phone, processing telephone orders, handling customer information responsibly, completing credit transactions and bank deposits as needed, and assisting with restaurant tasks such as preparing food, taking orders, stocking, inventory, cleaning, and closing duties. Delivery Experts use navigational skills to locate addresses and must safely operate a vehicle and carry products to customer locations, including navigating stairs and other terrain. This is an hourly, non-exempt position. Work may involve scheduled or unscheduled shifts, including nights, weekends, and emergency coverage. Physical duties include standing and walking, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent hand use. Working conditions may include adverse weather, changing temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, and sharp edges or moving equipment.

Requirements

Must be at least 18 years old.
Must have at least 2 years of driving experience.
Must have a valid driver’s license and an acceptable motor vehicle record that meets company standards.
Must provide proof of vehicle insurance and have access to a reliable, insured vehicle suitable for delivery.
Must pass a background check.
Must be able to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
Must be cross-trained and perform other restaurant workstation duties as needed.
Must have navigation skills to read a map and locate addresses in the designated delivery area.
Must be able to safely operate a motor vehicle and navigate delivery locations, including stairs and adverse terrain, while carrying products.
Must have verbal, written, and telephone skills to take and process orders.
Must be able to perform basic arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
Must be able to enter orders using a computer keyboard or touchscreen.
Must be able to coordinate eyes and hands to make rapid, accurate movements.
Must be able to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.

Responsibilities

Prepare the vehicle for deliveries and learn the delivery area.
Check orders for quality and accuracy and deliver products safely, courteously, and on time.
Provide professional customer service in person and by phone, including safely interacting with customers at their homes.
Receive and process telephone orders and handle sensitive customer information responsibly.
Execute credit transactions and make bank deposits as necessary.
Assist other workstations and restaurant operations, including preparing ingredients and products, making quality products, and taking orders.
Be on time for shifts, support teammates, and complete closing duties, including cleaning.
Operate equipment and clean the equipment and facility daily.
Navigate to addresses within the delivery area, including adverse terrain and multi-story buildings.
Stock ingredients and supplies, take inventory, and complete related paperwork.
Deliver flyers and door hangers.
Comply with uniform, appearance, operating, safety, and applicable legal standards.