About The Position

The Delivery Driver supports the company’s purpose by delivering products safely and efficiently while representing the company professionally. The role builds and maintains positive customer relationships through effective communication, accurate deliveries, answering questions, and informing customers about company services. Drivers also support sales by identifying opportunities with existing and potential customers and sharing leads and customer or competitor information with sales teams. The position includes loading and unloading vehicles, maintaining delivery vehicles and dock areas, completing daily pre-trip and safety inspections, and meeting Department of Transportation (DOT) requirements. Depending on location, the driver may provide backup coverage for the Transfer Truck Driver, which may involve additional DOT guidelines and off-shift hours. Work hours may vary, including up to 10 weeks on third shift to cover vacations.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and clean driving record.
  • Ability to meet and maintain qualifications required by the DOT.
  • Class B license required.
  • Demonstrated computer skills.
  • Ability to lift 100 pounds.
  • Ability to operate lift truck equipment.
  • Ability to work a flexible shift, including varied hours and up to 10 weeks on third shift to cover vacations.
  • Ability to learn, grow, and adapt to change.
  • Excellent customer service orientation.
  • Ability to analyze workload and establish priorities.
  • Willingness to give and receive constructive feedback.
  • Ability to work well in a team atmosphere and independently with minimal guidance.
  • Ability to stay on task and work efficiently.
  • Strong attention to detail.
  • Maintain a professional appearance, positive attitude, and solid work ethic.
  • Self-motivated, dependable, and able to solve problems and make sound decisions.
  • Drive for continuous improvement.

Nice To Haves

  • Six months of previous delivery or courier experience.
  • Knowledge of Eclipse.
  • Knowledge of handheld RF scanners.

Responsibilities

  • Deliver products to local customers and obtain proof of delivery.
  • Provide excellent customer service.
  • Load and unload the vehicle safely and efficiently.
  • Follow company safety policies and initiatives.
  • Maintain a high standard of driving performance.
  • Comply with Department of Transportation (DOT) requirements.
  • Communicate job-related issues effectively with department leads and branches.
  • Maintain cleanliness and order of the vehicle and shipping and receiving dock.
  • Follow established processes and procedures for effective job performance.
  • Participate in company process improvement initiatives.
  • Provide coverage in areas with low staffing and high workloads.
  • Maintain delivery vehicles through general maintenance and upkeep, and perform daily pre-trip and safety inspections.
  • Build customer relationships, answer customer questions, keep customers informed about company services, identify business opportunities, and pass leads and customer and competitor intelligence to sales teams.
  • Provide backup coverage for the Transfer Truck Driver when required by location.
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