Class B Delivery Driver

Dairy Farmers of America, Inc.•Amarillo, TX

About The Position

Operate a straight truck or pup truck to deliver products to customers safely and on schedule, following routes established by a supervisor. The role requires high standards of customer service and frequent communication with peers, supervisors, and others. Drivers deliver to customers such as schools, grocery stores, and nursing homes, and may bring products into coolers or walk-in storage areas. Depending on the route, the work may also involve loading and unloading, merchandising, stocking, rotating or ordering products, and collecting empty cases.

Requirements

High school diploma or GED equivalent.
Valid CDL Class B license, with Class B/Air Brake endorsement.
Meet minimum age requirements.
Meet DFA requirements for Motor Vehicle Records.
Meet all DOT requirements.
Knowledge of DOT procedures, rules, and requirements.
Math skills to calculate load size and record accurate volume and weight measurements.
Customer service skills.
Ability to communicate effectively verbally and in writing.
Ability to contribute to positive performance through personal example, seek solutions proactively, and take appropriate steps to solve problems.
Ability to collaborate effectively and foster teamwork.
Ability to be punctual, follow directions, and meet deadlines.
Ability to interpret and apply company policies, adapt to change, and perform duties with minimal supervision.
Initiative, organization, and record-keeping skills.
Ability to read, write, and speak English.

Nice To Haves

Up to 2 years of experience driving a straight truck or pup truck within the last 5 years is preferred.

Responsibilities

Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations, policies, and safety practices.
Deliver pre-ordered and special-order products according to route schedules and customer delivery expectations.
Follow designated routes and schedules unless directed otherwise, and report delays caused by road conditions, accidents, or breakdowns.
Load and unload products at designated stops using a hook, two-wheel cart, and/or pallet jack; route duties may also include stocking, rotating, or ordering products.
Collect empty cases.
Provide merchandising support based on customer requirements and promote new products when appropriate.
Communicate effectively with customers, maintain good relations, resolve complaints, and report problems to the driver supervisor or manager.
Maintain assigned vehicles and equipment, including checking tires, fuel, and oil, and keep the vehicle clean.
Ensure loads are secured before travel and at each stop, making adjustments as needed.
Complete daily DOT and customer paperwork accurately, including delivery tickets, pre- and post-trip inspections, driver logs, trip records, and vehicle service reports.
Submit customer paperwork and deposits daily, including invoices, load orders, and handheld reports.
Maintain sufficient route inventory, follow inventory-control and distribution procedures, and document freight condition before departure.
Attend driver workshops and training sessions.
Use company-supported applications and systems properly.
Represent DFA positively and professionally in interactions with customers and others.
Perform other duties as assigned.