Delivery Driver/Shopper

Hy-Vee, Inc.•Lincoln, NE

About The Position

The Delivery Driver works in the Grocery department and provides prompt, efficient, and friendly customer service while delivering products to customers. The role includes collecting payment and making change when necessary, returning payments and beginning cash to the store, and maintaining grocery products at proper temperatures according to food safety standards. The driver is also responsible for keeping delivery vehicles clean and facilitating their maintenance and upkeep. The position requires frequent interaction with store personnel, customers, and the general public, and involves exposure to varied environmental conditions and a significant work pace to deliver products on time.

Requirements

  • Valid driver’s license with no DOT restrictions.
  • Must be at least 18 years old to drive a company vehicle.
  • Good verbal and written communication skills.
  • Strong interpersonal skills and ability to interact with people in a friendly, professional manner.
  • Ability to identify problems and develop and execute solutions.
  • Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies verbally or in writing.
  • Commitment to the Hy-Vee Mission and willingness to promote company values.
  • Ability to perform medium work, including occasional lifting or carrying of up to 50 pounds and frequent standing, walking, and lifting or carrying of up to 25 pounds.
  • Ability to perform stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions.
  • Ability to enter and exit a delivery vehicle many times a day and traverse staircases and rough terrain to reach delivery destinations.
  • Ability to see detail at near range, with or without correction.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
  • Greet customers in a friendly manner and learn and use their names whenever possible.
  • Work as a team with co-workers to support customer satisfaction and a pleasant work environment.
  • Deliver products to customers, collect payment, and make change when necessary.
  • Return payments and beginning cash to the store.
  • Maintain food and groceries at proper temperatures in accordance with food safety standards.
  • Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
  • Report to work as scheduled and on time.
  • Assist in other areas of the store as needed and perform other job-related duties and special projects as required.
  • Facilitate maintenance and upkeep of delivery vehicles.
  • Maintain delivery vehicle cleanliness, inside and out.
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