Delivery Driver (4687)

Domino's Franchise•Silver Spring, MD

About The Position

Team Washington, Inc., a Domino’s Pizza franchise serving the Washington, DC metropolitan area, is hiring a Delivery Driver. The role delivers pizza and other items to residential and commercial customers while providing prompt, professional service. Drivers also support store operations by preparing and assembling orders, assisting with food preparation, cleaning and stocking work areas, and completing other assigned duties. The position requires safe and efficient driving, accurate handling of cash and credit transactions, and clear communication with customers, dispatchers, management, and team members.

Requirements

  • Be at least 18 years old and have at least two years of driving experience.
  • Possess a valid state driver's license.
  • Have access to a properly maintained, licensed, street-legal vehicle capable of driving upwards of 100 miles per day.
  • Maintain at least the minimum vehicle insurance coverage mandated by state law.
  • Pass applicable company Motor Vehicle Report (MVR) and background checks.
  • Possess a cell phone for calling customers.
  • Be able to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
  • Be able to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Have written and verbal communication skills for interacting with management and customers and taking and processing orders.
  • Be able to multitask and function in a dynamic, fast-paced environment.
  • Be able to adjust to changing priorities and work independently as well as part of a team.
  • Be able to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Be able to perform each essential function satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

  • Deliver pizza and other items to residential and commercial locations on assigned routes.
  • Inspect the vehicle before deliveries.
  • Review deliveries with customers to ensure products meet their needs.
  • Maintain high customer-service standards during high-volume, fast-paced operations; deliver promptly and professionally and build customer loyalty through friendly interactions.
  • Communicate clearly and positively with management and team members, including maintaining ongoing communication with the store and dispatcher to prioritize efficient routing.
  • Handle currency and credit transactions quickly and accurately, including making correct monetary change.
  • Follow procedures for safe food preparation, assembly, and presentation; prepare orders to specifications, sometimes handling several orders simultaneously.
  • Resolve customer complaints promptly and professionally.
  • Find additional tasks to complete when scheduled duties are finished.
  • Assemble and fold boxes; affix labels and promotional materials as needed.
  • Assist with food preparation.
  • Clean, stock, and restock work stations and display cases; maintain a clean and organized work area.
  • Adhere to quality standards, principles, guidelines, and policies.
  • Promote company policies and advocate for Team Washington.
  • Maintain appropriate attendance and conduct, give and receive feedback, communicate with coworkers, and serve as a resource for them.
  • Cross-train and learn how the role interacts with other departments.
  • Work with managers and management to solve problems and provide suggestions as needed.
  • Maintain appropriate confidentiality.
  • Perform other duties as assigned.
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