Delivery Driver - VMI

Industrial Supply•Chandler, AZ

About The Position

Industrial Supply is seeking a Vendor Managed Inventory (VMI) Representative to support assigned customers by managing inventory, maintaining stocked vending solutions, and ensuring products are available when needed. The role combines customer service, inventory management, route operations, and account development. The representative visits customer locations, monitors and replenishes inventory, identifies service improvements, and works with the sales team to help customers succeed. This position involves driving, customer interaction, inventory management, and product handling in warehouse, office, manufacturing, and industrial customer environments. Equivalent experience may be considered in place of formal education at the company's discretion.

Requirements

  • Excellent customer service and relationship-building skills.
  • Strong organizational and time management abilities.
  • Ability to work independently while managing a daily route.
  • Comfort using computers, mobile technology, and inventory management systems.
  • Strong communication and problem-solving skills.
  • Self-motivation and ability to prioritize multiple customer needs.
  • Valid driver's license and a safe driving record.
  • Ability to frequently stand, walk, bend, reach, and lift throughout the workday.
  • Ability to lift and carry products and equipment weighing up to 50 lbs.
  • Ability to work safely in warehouse, office, manufacturing, and industrial customer environments.
  • Ability to safely operate a company vehicle while traveling between customer locations.

Nice To Haves

  • Experience in route sales, Vendor Managed Inventory (VMI), merchandising, inventory management, or field service.
  • Experience working directly with customers in industrial distribution, manufacturing, construction supply, automotive, or similar industries.
  • Familiarity with inventory management software and reporting tools.
  • Experience identifying opportunities to grow existing customer accounts.

Responsibilities

  • Maintain a regular service route and visit assigned customer locations on schedule.
  • Monitor and replenish customer inventory to maintain appropriate stock levels.
  • Manage industrial vending machines and ensure products are stocked accurately and efficiently.
  • Use Vendor Managed Inventory (VMI) systems to track inventory, replenish products, and monitor usage trends.
  • Serve as the primary customer contact for VMI services and build strong customer relationships.
  • Work with customers to understand inventory needs and recommend solutions that improve efficiency.
  • Collaborate with the Sales Team to identify opportunities for additional products and expanded services.
  • Support customer retention through reliable, responsive, and professional service.
  • Participate in customer business reviews and identify opportunities for continuous improvement.
  • Maintain company equipment and vehicles in clean, safe, and professional condition.
  • Assist teammates with account coverage and cross-training as needed.
  • Meet service expectations and contribute to branch and sales goals.
  • Safely travel between customer locations and load and unload inventory from a company vehicle.
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