About The Position

The Delivery Driver supports the company’s purpose of creating lasting value by safely and efficiently delivering products and services while representing the company professionally. The role develops and maintains positive customer relationships through effective communication, accurate deliveries, answering questions, and keeping customers informed about company services. Drivers may help generate business by identifying opportunities with current customers, passing leads to sales teams, and sharing customer and competitor intelligence. The position includes local deliveries, loading and unloading, maintaining the delivery vehicle and shipping and receiving dock, performing daily pre-trip and safety inspections, and meeting all Department of Transportation (DOT) requirements. Depending on location, the driver may provide backup coverage for a Transfer Truck Driver, which may involve additional DOT guidelines and off-shift hours. Work hours may vary, including up to 10 weeks on a third shift to cover vacations. The role requires a flexible shift and may involve extended days and non-standard shifts.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and clean driving record.
  • Class B commercial driver’s license required.
  • Ability to meet and maintain qualifications required by the DOT.
  • Demonstrated computer skills.
  • Ability to lift 100 pounds.
  • Ability to operate lift truck equipment.
  • Ability to work a flexible shift, including varied hours and up to 10 weeks on third shift to cover vacations.
  • Ability to learn, grow, and adapt to change.
  • Excellent customer service orientation.
  • Ability to analyze workload and establish priorities.
  • Willingness to give and receive constructive feedback.
  • Ability to work well in a team atmosphere and independently with minimal guidance.
  • Ability to stay on task, work efficiently, and make sound decisions.
  • Strong attention to detail and professional appearance.
  • Positive attitude, solid work ethic, dependability, and self-motivation.
  • Strong problem-solving ability and drive for continuous improvement.

Nice To Haves

  • Six months of previous delivery or courier experience.
  • Knowledge of Eclipse.
  • Experience with a handheld RF scanner.

Responsibilities

  • Deliver products to local customers and obtain proof of delivery.
  • Provide excellent customer service and answer customer questions.
  • Load and unload the vehicle safely and efficiently.
  • Follow company safety policies and initiatives.
  • Maintain a high standard of driving performance and comply with DOT requirements.
  • Communicate job-related issues effectively with department leads and branches.
  • Maintain the delivery vehicle and shipping and receiving dock in a clean and orderly condition.
  • Follow established processes and procedures for effective job performance.
  • Participate in company process improvement initiatives.
  • Provide coverage in areas with low staffing and high workloads.
  • Develop customer relationships, identify potential additional business, pass leads to sales functions, and share customer and competitor intelligence.
  • Perform daily pre-trip and safety inspections on equipment.
  • Provide backup coverage for the Transfer Truck Driver when required by location.
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