Delivery Driver - Final Mile (Full-time) - Kent, WA
About The Position
The Delivery Specialist delivers purchased merchandise to customers within an assigned market while meeting delivery and quality standards. The role is responsible for providing a positive customer experience by building trusted relationships, offering advice, delivering products safely, resolving problems, and handling returns as needed. The position requires operating and maintaining a delivery vehicle and related equipment, completing vehicle inspections, keeping delivery records, and communicating with customers and store teams. Deliveries take place in all weather and road conditions.
Requirements
- Must be at least 21 years old.
- Must have at least 3 years of driving experience and meet motor vehicle record check requirements.
- A DOT Medical Card is required as applicable.
- Ability to move throughout store and outdoor areas quickly and safely.
- Ability to push and pull merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
- Ability to lift and move large, bulky, or heavy merchandise and safely load and unload a delivery truck.
- Ability to operate job-related equipment safely, properly, efficiently, and accurately.
- Ability to use Microsoft Outlook and Outlook Calendar.
- Strong time-management skills and ability to meet tight deadlines.
- Strong customer service skills and a professional, friendly attitude.
- Effective written and verbal communication skills.
- Ability to read, write, and count accurately to complete documentation.
- Ability to navigate using GPS systems and maps.
- Ability to successfully complete required training.
- Flexibility to work various shifts, including evenings and weekends, as required.
Nice To Haves
- Previous truck delivery experience.
- Experience using a hand truck, dolly, pallet jack, or forklift.
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
Responsibilities
- Maintain regular and predictable attendance.
- Complete deliveries on time, meeting or exceeding scheduled delivery times.
- Operate and maintain a clean, organized delivery vehicle and delivery equipment, including a trailer when needed.
- Load, unload, and organize products safely and efficiently.
- Perform pre-trip and post-trip vehicle inspections.
- Maintain accurate delivery records and document issues.
- Communicate with customers about deliveries and address concerns.
- Provide exceptional, friendly customer service.
- Partner with the field sales team and store personnel to meet customer needs.
- Handle products carefully to prevent damage and ensure safe transport.
- Follow traffic laws and company policies for safe driving.
- Handle returns, exchanges, and customer inquiries as needed.
Benefits
- Medical, dental, and vision coverage.
- Company-paid life and disability insurance.
- Paid parental leave.
- Tuition reimbursement.
- Adoption and surrogacy assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
