Delivery Driver - Final Mile (Full-Time) - Arlington, WA

Tractor Supply Company•Arlington, WA

About The Position

The Delivery Specialist delivers purchased merchandise to customers within an assigned market while meeting delivery and quality standards. The role is responsible for providing a positive customer experience by building trusted relationships, offering advice, delivering products safely, resolving problems, and handling product returns as needed. The position requires safe operation of a delivery vehicle and related equipment, accurate delivery records, and effective communication with customers, store personnel, and the field sales team.

Requirements

  • Must be at least 21 years old.
  • Must have at least 3 years of driving experience and meet motor vehicle record check requirements.
  • A valid driver’s license with a clean driving record.
  • Ability to push and pull merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
  • Ability to lift and move large, bulky, or heavy merchandise and safely load and unload a delivery truck.
  • Ability to use Microsoft Outlook and Outlook Calendar.
  • Strong time-management skills and ability to meet tight deadlines.
  • Strong customer service skills and a professional, friendly attitude.
  • Effective written and verbal communication skills.
  • Ability to read, write, and count accurately to complete documentation.
  • Ability to navigate using GPS systems and maps.
  • Ability to complete all required training.
  • Flexibility to work various shifts, including evenings and weekends, as required.
  • DOT Medical Card as required.

Nice To Haves

  • Previous truck delivery experience.
  • Experience using a hand truck, dolly, pallet jack, and forklift.
  • High school diploma or equivalent.

Responsibilities

  • Maintain regular and predictable attendance.
  • Make timely deliveries that meet or exceed scheduled delivery times.
  • Operate and maintain a clean, organized delivery vehicle and delivery equipment, including a trailer when needed.
  • Load, unload, and organize products safely and efficiently.
  • Perform pre-trip and post-trip vehicle inspections.
  • Keep accurate records of deliveries and related issues.
  • Communicate with customers during deliveries, including providing updates and addressing concerns.
  • Provide friendly, exceptional customer service.
  • Work with the field sales team and store personnel to meet customer needs.
  • Handle products carefully to prevent damage and ensure safe transport.
  • Follow traffic laws and company policies for safe driving.
  • Handle returns, exchanges, and customer inquiries as needed.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid life and disability insurance.
  • Paid parental leave.
  • Tuition reimbursement.
  • Adoption and surrogacy assistance.
  • Family planning resources.
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