Delivery Driver - Lumberyard

Rocky's Ace Hardware•Rockport, MA

25d•$20 - $22

About The Position

Rocky’s Ace Hardware Delivery Drivers operate non-CDL company-owned vehicles to deliver products to retail customers within a designated territory and to other Rocky’s Ace Hardware locations. They are part of the customer service team, representing the store while making deliveries. Safe and careful vehicle operation is the primary responsibility. The role requires meeting delivery deadlines, determining efficient routes, loading and unloading products, and providing courteous, professional service to customers. Drivers also inspect vehicles, report accidents and major maintenance needs, make simple vehicle repairs, address delivery-related customer concerns, and follow applicable laws, company procedures, and DOT and OSHA standards. The job has no supervisory responsibilities. The work environment may include moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outdoor weather conditions. Noise levels are usually moderate. The role involves extended periods of sitting and driving, frequent standing and walking, handling products, and regularly lifting or moving up to 50 pounds and occasionally up to 75 pounds.

Requirements

High school diploma, or eight years of related experience as a delivery or route driver operating a commercial delivery vehicle with a GVWR of 26,000 pounds or less, or an equivalent combination of education and experience.
Current, valid driver’s license with an infraction-free history.
Ability to read and interpret documents.
Ability to calculate figures and amounts and apply basic math concepts to complete reports and conduct customer transactions.
Ability to solve practical problems, work with limited standardization, and interpret written, oral, diagrammed, or scheduled instructions.
Ability to handle stressful situations professionally.
Experience with Microsoft Excel, Microsoft Word, and common GPS software.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to sit and drive for extended periods; stand and walk; use hands to handle or feel objects; reach; climb or balance; stoop, kneel, crouch, or crawl; regularly lift or move up to 50 pounds and occasionally up to 75 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Operate company-owned non-CDL vehicles safely and deliver products within deadlines.
Drive to designated destinations for customer home deliveries and deliveries to other Rocky’s locations.
Analyze delivery addresses and select efficient routes while maintaining the schedule.
Interact with customers courteously and professionally in a fast-paced, customer-focused environment.
Load and unload products from trucks and deliver them to Rocky’s locations or customers’ homes.
Use the Mobile Unit App (Zebra) to determine items for store-generated deliveries and RSC online orders.
Inspect vehicles before and after each trip, including checking fluid levels and tire pressure.
Report accidents or injuries to supervisors immediately and notify supervisors about major repairs or maintenance needs.
Make simple vehicle repairs and address customer concerns about delivered products.
Work with the store team to provide customer service and resolve customer concerns.
Follow local and state driving laws, road regulations, company operating policies and procedures, and DOT and OSHA standards.
Use special care when delivering fragile and hazardous products.
Perform other responsibilities as assigned by management.