Delivery Driver (non-CDL)

HD Supply Management•San Jose, CA

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service regarding order and delivery issues. The position requires operation of a company or rental vehicle during the average work week. The company continuously monitors Motor Vehicle Records for selected candidates; an acceptable MVR status and valid driver’s license are required. The role operates under general supervision and involves judgment within established policies, procedures, and techniques. Complex or unusual problems are referred to a supervisor, and work is regularly reviewed by a senior coworker or supervisor. The work environment is typically comfortable, with regular exposure to temperature extremes, moving machinery, loud noises, and fumes. The position may involve overnight travel less than 10% of the time. The position generally requires 2–5 years of experience in the area of responsibility. A high school diploma or GED is strongly preferred, and specialized skills training or certification may be required. The advertised hourly pay range is $26.00–$29.90 for the listed states. Benefits are provided to permanent full-time associates.

Requirements

  • A valid driver’s license and acceptable Motor Vehicle Record status are required.
  • Generally 2–5 years of experience in the area of responsibility.
  • Specialized skills training or certification may be required.
  • Ability to perform intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering material or equipment weighing 50 pounds or more or that may be awkward.

Nice To Haves

  • Prior experience delivering merchandise to customers using a box truck or similar vehicle.
  • At least 1 year of experience operating material handling equipment.
  • No more than 2 minor accidents in the past rolling 3 years.
  • No more than 2 moving violations in the past rolling 3 years.
  • Wholesale distribution experience.
  • High school diploma or GED is strongly preferred.

Responsibilities

  • Deliver customer orders safely within a service area and address order issues with customers.
  • Follow planned routes to make timely deliveries while complying with traffic laws and safety regulations.
  • Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
  • Provide professional and polite customer service during deliveries.
  • Review order manifests to verify that customer orders and daily routes are complete and accurate.
  • Perform pre-trip and post-trip inspections in accordance with Department of Transportation regulations and company policies and procedures.
  • Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
  • Prepare and maintain vehicle and customer order records according to company policies and procedures.
  • Contact customers with updates on delivery status.
  • Provide management with feedback about escalated customer service and sales-related issues.
  • Inspect and maintain delivery vehicles.

Benefits

  • Medical insurance with prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending accounts, as applicable
  • 401(k) with company match
  • Paid holidays
  • Vacation time
  • Personal time
  • Wellness day
  • Paid sick time
  • Life insurance
  • Accidental death and dismemberment insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Critical illness insurance
  • Accident insurance
  • Whole life insurance
  • Commuter benefits
  • Tuition reimbursement
  • Employee assistance program
  • Adoption and surrogacy assistance
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