Delivery Driver(06036) - 1933 South Church St.

Domino's Franchise•Smithfield, VA

About The Position

The Delivery Driver is expected to provide courteous, knowledgeable customer service to phone and carryout customers, follow Domino’s customer service and product-handling standards, and complete deliveries safely and accurately. Drivers must maintain a neat, clean vehicle and follow cash-handling and delivery procedures. The posting also lists general operating standards for employees, including appearance, handwashing, food preparation, and order accuracy.

Requirements

  • Complete the Safe Delivery CBT.
  • Maintain a proper appearance according to company standards.
  • Follow company delivery, customer service, and cash-handling procedures.

Responsibilities

  • Answer phone calls and assist carryout customers politely and courteously, while being helpful and knowledgeable about the menu.
  • Demonstrate the customer WOW steps: apologize, give the customer what they want, and give them something extra.
  • Keep the delivery vehicle neat, clean, and presentable while working.
  • Carry $1 in coin change on every delivery and say, “Let me get your change” on every order.
  • Repeat every order for accuracy and confirm the customer’s name and address.
  • Complete the Safe Delivery CBT.
  • Follow the rule not to be routed or checked in early from a delivery.
  • Follow workplace rules prohibiting carrying more than $20 while on the clock and carrying a pocket knife or other weapon while working.
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